Applications & Approvals — processed while you sleep.
Rental applications, pet registrations, move-ins and move-outs, architectural requests. The paperwork that used to sit in a pile now collects itself, verifies itself, and arrives at the decision-maker complete — with Clara doing the collecting.
The application chases itself.
An applicant starts online. Clara collects the documents, sends reminders for missing pieces, and assembles a complete package — then routes it to the board or manager for the one thing machines shouldn’t do: the decision.
Approvals happen from anywhere — a phone in an airport works — and the outcome writes itself back to the unit, the ledger, and access control.
- Online applications with document upload
- Clara follows up on missing documents automatically
- Complete packets routed to the decision-maker
- Board approvals from any device, anywhere
- Automated approval and denial notifications
- Outcome flows to ledger, unit, and access control
- Full application history per unit
Every Application Type, Covered
Total Association handles every category of application your communities process, each with its own workflow, requirements, and approval path.
Rental Applications
Lease documents, owner authorization, and board approval — managed from submission to decision without chasing paperwork.
Pet Registrations
Vaccination records, breed approvals, and weight confirmations, collected automatically and stored permanently in the resident record.
Move-In / Move-Out
Elevator reservations, move-in fees, and key access, coordinated automatically so every move is tracked and nothing falls through the cracks.
Architectural Requests
Plans, permits, and board review, structured so every architectural request goes through the right process with a complete record attached.
From “can I build a pergola?” to a documented yes.
The owner submits plans from the app. The system routes it to the architectural committee with all attachments, tracks the review timeline, and sends automated status updates to the applicant. The committee sees everything — drawings, prior decisions, rules — and votes with a click.
Every decision becomes precedent the next board can find — so “why did 214 get a fence and I didn’t?” has a documented answer.
- Submission with plans & photos
- Automated routing to the review committee
- Applicant status updates throughout
- Committee voting trail
- Precedent history
Day one already works. Day last closes itself.
An approved move-in triggers everything at once: elevator reservation, gate credentials, app account, welcome packet, deposits. The new resident arrives and the building already knows them.
Move-out reverses it just as cleanly — access ends the same day, deposits reconcile, and the unit’s history stays with the unit.
Every pet known. Every rule applied. No binder at the front desk.
Owners register pets from the app — photo, breed, weight, vaccination records. Clara screens each registration against the community’s rules, approves what clearly qualifies, and sends the edge cases to a human.
Vaccination renewals chase themselves. Security and the front desk see a live registry — so the loose dog in the courtyard is identified in seconds, not shrugs.
- In-app registration with photos
- Breed & weight rule screening
- Vaccination tracking & renewals
- Live registry for staff & security
Paper never was the point. Decisions are.
Clara collects, verifies, screens, and assembles. Humans approve. Every application ends as a documented decision — not a folder somebody keeps.