The property layer.
The physical community — gates, vehicles, deliveries, and the public face of each association — connected to the same environment as everything else.
Gate access that knows who belongs.
Gate access, visitor passes, license-plate recognition, and entry logs connected to the same community history as everything else — so security is part of the operation, not a separate island run by a separate vendor.
The front gate goes from a five-minute hassle to a twenty-second pass-through: data captured, permissions verified in real time, only authorized people through. And when a resident moves out, their gate credential ends the same day — automatically, because move-out and access control are one system.
- Front gate system — entry in ~20 seconds
- Digital intercom — hardware included free
- Access control (RFID and face recognition)
- Visitor passes and pre-authorization
- License-plate recognition
- Photo and ID capture
- Time-stamped, searchable entry logs
Every vehicle. Every space. One record.
Vehicles registered, spaces assigned, guests handled, and rules enforced — with a record behind every decal and every tow decision.
Parking connects to the resident record, compliance history, and gate access — one story per vehicle, not three disconnected records that disagree.
- Vehicle registration
- Parking space assignment
- Guest parking management
- Decal and permit tracking
- Permit renewals, expirations, and revocation
- Parking violations and fines connected to owner accounts
- Valet key, handoff, and staff activity records
- Golf cart and community vehicle registry
- Enforcement documentation
- Connected to resident records
Every package logged. Every resident notified. Every pickup recorded.
Every package logged, every resident notified, every pickup recorded — the front desk finally out of the tracking business.
Delivery logs live beside access logs and resident records, so “where is my package” has an answer, with a photo and a timestamp.
- QR-code sticker tracking on arrival
- Storage units and shelf management
- Automatic resident notification
- Live package status in the resident app
- Pickup and delivery confirmation
- Searchable delivery history
Luxury service, connected operations.
Luxury towers and high-end communities run on service: staffed front desks, concierge requests, valet, guest management, and amenities that operate like a hospitality business.
TA gives those teams the same connected environment — the front desk sees the resident, the guest list, the packages, and the requests in one place, and every interaction is recorded to the standard the community expects.
- Front-desk operations dashboard
- Concierge request management
- QR-coded package receiving and shelf storage
- Guest and visitor pre-authorization
- Valet and staff coordination
- Luxury amenity scheduling
- Service history per residence
A professional public website, always current.
A professional public website for each community — connected to the same environment, so published information is always the current information.
White-labeled to your management company’s brand. No separate web vendor, no stale PDF uploads, no “who updates the site” question.
- Community public websites
- Always-current published content
- News and announcements
- Document access for owners
- Contact and request forms
- Contact routing to the correct management team
- Mobile-responsive pages for residents and prospects
- Connected owner, resident, and board portal access
- Management company branding
A white-labeled experience that carries your name, not ours.
The portals, the apps, the community websites, the notices — residents and boards see your management company’s brand on all of it. Total Association connects the operation so each manager can serve more associations well, and keep the ones you have.