One connected environment for the entire life of the community.
Instead of stitching together dozens of separate products for accounting, communication, security, residents, workforce, and governance, Total Association brings the entire operation into one intelligent environment.
Fewer gaps. Fewer handoffs. Information that moves with the community instead of waiting to be carried between systems.
Tap the diagram to view it full size.
A community is one living operation. Its environment should work the same way.
Total Association was designed as a whole, so the work of the office, the property, the board, and the resident experience remain connected as the day moves forward.
Clara works from inside that shared context, moving repetitive work forward while people keep every decision that matters.
One shared history
The record of the community stays intact as work moves between people and departments.
One connected operation
Actions in one part of the community remain visible and meaningful everywhere they matter.
One intelligence layer
Clara understands the surrounding work, handles the repetitive steps, and brings attention to what needs a person.
The work behind the scenes and the experience at the property move together.
Managers, employees, boards, residents, and the physical community each have the right view of the same connected operation.
The right experience for every role, connected to the same community context.
The whole community, in every resident’s pocket.
Residents manage their own affairs — payments, guests, packages, amenities, fines — which means your staff doesn’t have to.
Payments
Dues, fines, and fees paid in seconds from any phone — no office visit, no check, no call.
Gate & Guest Access
Residents grant access for guests and deliveries from the app — before they even arrive.
Package Notifications
Instant alerts when packages arrive, with pickup confirmation sent back automatically.
Amenity Booking
Reserve the clubhouse, pool, or gym from the couch — availability is live, confirmations are instant.
Two clicks to anything.
The admin portal in action: every property, every task, every rental, and every dollar — reachable within two clicks, by design.
Operations
Accounting, Collections, Work Orders, Violations, and Workforce — the engine that keeps every community running.
Community
Communications, Documents, Elections, and Board Portal — everything that keeps residents informed and boards engaged.
Intelligence
Clara AI, Reports, Analytics, and CRM — turning data into decisions and routine work into automated action.
One connected profile for every unit and relationship.
The CRM connects owners, residents, tenants, dependents, guests, pets, vehicles, parking spaces, emergency contacts, leases, balances, notes, documents, violations, and service history. Staff can search the complete community record without rebuilding the same information in separate systems.
- Unit, owner, resident, and tenant profiles
- Move-in, move-out, lease, and occupancy history
- Vehicles, pets, guests, dependents, and emergency contacts
- Notes, files, communications, requests, and compliance history
- Expiration tracking and reminders for leases, permits, insurance, and required records
- Role-based access and a searchable community directory
- Live information shared across accounting, security, communications, and operations
From the front gate to the public website — one roof.
The physical community and its public face share the same live community history as everything else. Access control, intercoms, front desk, packages, signage, and each community’s public website — no outside vendors, no islands.
Security & Gates
Automated gate access, visitor logs, and intercom systems connected to resident records in real time.
Cars & Parking
Vehicle registration, permit management, and parking enforcement all in one place.
Packages & Deliveries
Package lockers and front-desk intake connected to resident notification — automatically.
Public Website
Each community’s public-facing website, managed from the same connected environment — no third-party builder required.
Hardware comes free with the packages that use it — intercoms, access control, and gate equipment included.
Meet Clara. The colleague who never sleeps.
Clara is more than an assistant — she is an intelligent digital workforce that works alongside your team around the clock, completing entire routine processes from start to finish: collections, invoice processing, applications, communications, violation notices, and countless administrative follow-ups. She understands where information belongs, follows established procedures, keeps each step moving, and brings unusual situations to the right person when human judgment is needed.
Work that once consumed hours now needs only a quick review — or no involvement at all. Routine responsibilities continue moving even when your team is busy, helping prevent delays, missed follow-ups, and unfinished tasks. Clara is not here to replace your people. She is here to remove repetitive work, protect their time, and give them back the work that truly deserves their experience and attention.
Humans should make decisions. Machines should perform repetitive work.
Understands context
Reads documents and knows where they belong.
Completes workflows
Carries routine processes start to finish.
Escalates exceptions
Unusual items reach the right person, in context.
Documents everything
Every action logged and auditable.
An app for every stakeholder.
From the front gate to the resident’s phone, each person has the right experience for the work and community around them.
Manager App
The full operation on the go — communities, work orders, financials, and communications in one place.
Resident App
Pay dues, submit requests, receive notices, and stay connected to their community from any device.
Board Portal
Financials, documents, approvals, and voting — everything boards need to lead with confidence.
Guard App
Gate access, visitor logs, and real-time resident lookup — built for the front desk and guard booth.
Field Worker App
Work orders, inspection checklists, and time tracking for staff working in the field.
Vendor App
Vendors receive work orders, submit invoices, and update job status without phone calls or emails.
Inspection App
Community inspections with photo capture, violation tagging, and automatic notice generation.
Employee & Smart Punch Clock Apps
Schedules, assignments, verified time and attendance, and field activity connected to workforce records.
Receiving App
Scan deliveries, assign storage locations, notify residents, and document pickup from the front desk.
Security Rover App
Mobile patrols, incident documentation, parking enforcement, photos, and time-stamped activity in the field.
Walk the property. Our ecosystem is already there.
This is not back-office software. It is deployed technology — at the gate, on the doors, behind the desk, in the mail room, on every staff phone and every resident phone — all sharing the same live community history.
At the Gate
Access control, intercoms, and visitor management — connected to resident records, live.
In Every Hand
Staff and resident apps share the same live record — updates happen instantly, everywhere.
In the Mail Room
Package management hardware logs arrivals and notifies residents automatically — zero staff overhead.
One connected ecosystem. Ready for your company.
Book a private, no-pressure conversation and see the connected environment in action.