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Communication

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Great communities start with great communication.


When everyone’s informed, they feel included, respected, and connected. Clear updates turn residents into neighbors and neighbors into a community. Don’t alienate your members! connect with them.

Communication - Seamless and Efficient

Effective communication is the foundation of a well-managed association. Total Association simplifies and centralizes all communication channels, ensuring timely, clear, and impactful messages for residents, board members, and other stakeholders. From emails to digital signage, Total Association provides versatile tools that make it easy to connect and engage.

Good communication keeps members and residents informed, and informed members are happy members. On the other hand, uninformed members often assume the worst, leading to unnecessary frustration and irritation. This makes effective communication not just a convenience but a necessity for management companies and boards of directors.

Experience Seamless Communication

Total Association’s comprehensive communication tools empower associations to stay connected, efficient, and transparent. Whether it’s sending out important announcements, managing digital signage, or updating your public website, Total Association makes communication effortless. Request a demo today and see how Total Association can transform the way your association communicates.


Key Features

  • One Platform for All: Send emails, physical letters, and SMS texts from a single unified communication hub.
  • Personalized & Targeted: Filter recipients by unit, building, group, or status to reach exactly who needs the message.
  • Full History & Tracking: Every message is logged, giving you a complete audit trail of all resident communications.

  • Trained for Associations: Clara understands your community’s language, compliance, tone, and board etiquette, for perfectly written messages every time.
  • Instant, Polished Messages: From notices to board emails, Clara drafts complete communications in seconds, not hours.
  • Smart Tag Integration: Automatically fills names, units, and balances using the TA Tags System, personalized with zero typing.
  • Talk Instead of Type: Just speak, and Clara writes your message. Fast, natural, and always accurate.

  • Real-Time Updates: Control digital signage content across all your association’s screens from one central system.
  • Versatile Content Options: Display upcoming events, announcements, weather updates, and more.
  • Group Management: Assign different signage content to specific buildings or areas, tailored to their needs.
  • Automated Integration: Pull information directly from the CRM’s event and notice systems to ensure accuracy and timeliness.

  • Easy Creation: Design newsletters with drag-and-drop tools or customizable templates.
  • Professional Formatting: Ensure every newsletter is visually appealing and aligned with your branding.
  • Broad Distribution: Deliver newsletters via email or upload them to your digital signage and public website.
  • Archive Access: Maintain a library of past newsletters for reference and transparency.

  • Instant Updates: Modify your association’s website website with real-time changes right from the CRM.
  • User-Friendly Interface: Update your public site without technical expertise.
  • Integrated Ecosystem: Ensure consistency across all communication channels with seamless updates.
  • Community Engagement: Keep residents informed and engaged with up-to-date information.

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