1787 NW 38th AV. Lauderhill, FL 33311 info@total‑association.com

Members Portal & App

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Empowering Residents Through Connectivity

The Total Association Members Portal & App makes community life effortless. From payments to requests and event participation, residents can manage everything in seconds—anytime, anywhere—creating engagement, convenience, and harmony across the community.

Members Portal & App – Connected, Transparent, and Simple

Total Association’s Members Portal and App bring your community’s daily operations into one intuitive space. Residents can pay dues, submit maintenance requests, reserve amenities, view announcements, and access community documents all in one place.

Everything syncs automatically with your management system—ensuring real-time balances, instant notifications, and seamless communication between management, board, and residents. No calls, no emails, no waiting—just self-service access and transparency.

A Complete Resident Experience

The Members Portal & App act as a personal control center for residents, giving them access to:

  • ✅ Make payments and view account history
  • ✅ Submit and track maintenance or service requests
  • ✅ Reserve amenities, book facilities, and register for events
  • ✅ View announcements and community updates
  • ✅ Access important documents and videos
  • ✅ Participate in online votes or elections
  • ✅ Manage vehicles, guests, and deliveries
  • ✅ Receive real-time alerts via push notification and email

When residents feel informed and empowered, satisfaction increases and management workload decreases. Total Association makes everyday interactions smooth, transparent, and stress-free for everyone in your community.


Key Features

1. Online Payments & Account History

Residents can make secure payments by card or ACH, view statements, download receipts, and even set up AutoPay for peace of mind.

2. Guest Declaration

Residents can pre-register their guests directly from the Members Portal or app in seconds. Each guest automatically receives a unique QR code for fast gate, lobby, or intercom entry. No phone calls or manual lists needed. The system logs every entry, and even limit the guest access by date, time, or number of visits, ensuring convenience without compromising security.

3. Pets and Cars Management

Residents can easily register and manage their pets and vehicles through the Members Portal or app. Upload vaccination records, license plates, and photos, and keep everything up to date in one place.

4. Facilities Rental

Book community amenities, pay for it online, and receive confirmations instantly—all integrated with your calendar.

5. Instant Communication & Alerts

Stay connected with push notifications, emails, and in-app messages. No more missed announcements or urgent notices.

6. Documents, Videos & Forms

Access community forms, bylaws, newsletters, and educational videos directly from your phone or desktop portal.

7. Online Voting & Surveys

Participate in board elections or quick community surveys securely, with instant confirmation and results tracking.

8. Much More...

The Members Portal and App include dozens of additional features designed to make community life easier and more connected. From maintenance requests and community announcements to online payments, surveys, and more — this is just a small sample of what Total Association offers. Explore the platform to discover the full range of tools that simplify every aspect of association living.


Members Portal & App

Frequently Asked Questions

Find answers to the most common questions about using the Members Portal and Mobile App.

Residents receive an invitation via email or text message. After verifying their identity, they can log in to the web portal or mobile app for iOS and Android.

Yes. The app supports secure credit card and ACH payments, AutoPay setup, and real-time account balance updates synced with the accounting system.

Absolutely. Residents can submit maintenance requests with photos, track progress, and receive updates when the work is completed—all within the app.

Yes. Residents can reserve amenities, book events, and receive instant confirmation or reminders through push notifications or email.

Yes. Tenants can be granted limited access to submit requests, make payments, and stay informed—while owners retain full visibility and control.

Yes. The Members Portal & App use bank-grade encryption, secure logins, and optional two-factor authentication to protect every user’s data and privacy.